IT Support for Charities

We know that every resource matters when Charities are running their day to day operations. Reliable IT isn't just a necessity; it's a vital tool for making a positive impact. However, we also know that maintaining smooth IT operations can be uniquely challenging for charities. Whether your goals are focused around supporting the positive work your organisation does, or you’ve got a busy calendar of fundraising events to facilitate, our tailored IT support services are designed to be your steadfast ally, ensuring that your focus remains on your mission while we take care of your technological needs.

Speak to an IT Specialist

Common IT challenges - Charities

Charities are grappling with multifaceted IT challenges that extend beyond operational hurdles. Chances are if you’re reading this, you might already be dealing with some of these difficulties:

Google Services

As a Google Partner we're clued up in all of Google's services. Whether it's for business or education, we've got the know-how to bring Google Workspace into your environment and help your users to fully adopt Google’s transformative solutions.

Operational Disruptions

Frequent IT issues can disrupt the core functions of a charity, diverting attention from the mission and hindering day-to-day operations.

Data
Insecurity

Inadequate IT support can compromise sensitive donor and organisational data, undermining trust and credibility critical for successful fundraising efforts.

Resource Allocation

Outdated systems can impede efficient allocation of resources, limiting a charity's ability to maximise impact with available funds.

Communication Gaps

Flawed IT infrastructure can hinder effective communication, impacting collaboration among team members and hampering outreach efforts crucial for fundraising success.

If any of these issues are affecting your charity, it's time to take action.

How we can help you to manage your Charity’s IT operations

If you’re looking for a comprehensive IT support partner that’s keen to help you address these challenges, we can provide a range of support services that enable your charity to do its best work, without getting bogged down in technical hitches:

IT Systems Audit/Review

We conduct thorough assessments of your existing IT systems, identifying areas for improvement to enhance the overall efficiency of your charity.

Policy & Process Development

Our team can assist in establishing robust IT policies and processes that ensure a secure and efficient technology environment, while aligning your operations with the unique needs of your charity.

IT Consultancy

Our seasoned IT support specialists can offer strategic guidance to optimise your charity’s technology investments, making your budgets go further so you can continue to achieve your mission.

Enhanced Communications

We can help you streamline communication channels within your organisation by providing technology solutions that ensure efficient collaboration among your team members, along with enhancing your vital fundraising outreach efforts.

Managed IT Support

If you want to take the pressure off your teams, we can provide proactive, fully managed IT support services to minimise disruptions, secure your systems, and enable your charity to operate smoothly.

Speak to an IT Specialist

Why people like YOU choose to work with people like US

The Haptic Touch - We have a customer-centric attitude and empathy towards the fast-paced and often hectic workloads of our clients. We’re here for you when you need us. Pushy sales pitches not included.

Demonstrable Expertise - Our reviews speak for themselves, as do our case studies. We bring all of our experience for every project to help you succeed.

We've built some fantastic partnerships over the years. However, we're also Vendor-Agnostic, because we believe in scouring the industry for the solutions that best fit the individual needs of our clients.

Mark Field

28/03/2024

Great to work with Haptic on our first big project. They could not have been more helpful and will definitely be using again. Seriously great people and all done on time and to plan. Very pleased indeed. Well done guys!

simon bartley

18/03/2024

Excellent company to work with, would recommend.

Percy New

26/10/2023

I have worked with Haptic Networks for the last 2-3 years, from a google specialist, to supplier and to now a network redesign. They have been an amazing company to rely on for any queries. Massive thank you to Kenya who has been one of the best account managers I have dealt with.

Aled Roberts-Read

23/10/2023

Haptic Networks delivered Oswestry School a Googe Voice Phone system. This has allowed the school to become flexible regarding telephone calls. The mobile/PC app functionality allows calls to be taken off-site while reducing the need for Desk phones on-site. Additionally, they have provided the school with a cloud-based monitoring system (securly), allowing us to conform with the DFE's online safety policies. They also supplied the school with a "Dark Web" monitoring tool free of charge. Overall an excellent company to deal with excellent sales and technical support methods to its customers.

Sam Arnup

02/10/2023

The team at Haptic are a joy to work with. They are always extremely knowledgeable, responsive and always go the extra mile for their partners. A special shout out of appreciation to Martyn - who makes it an all round pleasure to work with him and the Haptic Team.

Daniel Mabbott

28/09/2023

I'm not one to usually write reviews but Haptic are truly deserving of one! They're a knowledgeable, down to earth bunch who are always happy to help - no matter how big or small the issue/query may be. A big shout-out (and sorry!) goes to Kenya too - who we're constantly bothering with emails and calls!

Michael Gurney

28/09/2023

Amazing A+++ we have been working with Haptic Networks for sometime and speaking to Kerri she has always been great, very helpful, understanding and is very knowledgeable. Highly Recommended :)

Ben L

31/08/2023

Haptic networks have assisted in my IT queries and purchases to a very high standard where they go above and beyond, I highly recommend them and their super friendly staff.

Laura Chadwick