July 27, 2022
Joe Aucott
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How Google Voice for Business could be advantageous for your organisation

No more hassle, no more confusing and overwhelming telephone systems. How? Google Voice for Business makes everything easy for your business, your staff, and your clients. Google Voice rings your business phone number on any device and supports a desktop-free work experience. With Google Voice, your communication with customers becomes easy and more effective. Let's discuss what Google Voice is and why we think it's the future of business communication.

What is Google Voice?

It’s a mixture of today's best communication services. That includes messaging, call forwarding, voice mail and voicemail transcription, just to name a few. They all are controlled via a web-based platform similar to Gmail (Google’s email service). Google Voice can add a new level of performance to your phone setup. 

Google Voice can also be utilised for business purposes and Haptic Networks can help you implement and optimise it within your own business telephony and communication network.

Read on to learn the pros of using Google Voice as your company's VoIP solution.

Is Google Voice suitable for my business?

Well, before implementing a new phone to your business, you should research well or take advantage of the knowledge of specialists in these types of solution. A long list of VoIP providers is available to consider and many offer excellent service at competitive and affordable prices, but Google Voice is undoubtedly an attention-grabbing option.

Google offers a range of business pricing models (check them out here) that are flexible and affordable for businesses of all sizes. Starting from as little as £4 per user, per month, you could unlock a whole new level of collaboration, efficiency and convenience for as little as the cost of an overpriced cup of coffee from [insert generic coffee shop here] - you know the ones we're talking about...

What are the pros of using Google Voice for Business?

The main pros are your voice line will work from any device, be it a laptop, mobile, or supported desk -phone. And you will stay connected at home, at work, or on the go. If you're currently considering arranging new landlines for your offices, why not get in touch with us today to see how Google Voice could transform your plans and dramatically lower your costs.

Already got a landline? With Google Voice for Business, you can still make use of it.

Google Voice for Business allows you to have a primary number assigned by them, or you can port an existing number. Use this number to call multiple phones. Not in the office? Direct calls to your mobile phone quickly and easily to make sure you never miss an opportunity.

It's 2022, we get it, working from home is the in-thing. Redirect calls to whichever device you may have to hand. The caller simply calls your business' phone number and the call arrives wherever you may be in the world.

It’s Simple and Smart

You can customise Google Voice according to your existing workflows. The number is assigned easily; billing and porting are seamlessly converged into the normal Google Workspace Admin console. It's hassle-free and saves time.

If you're already a G Suite user, even better. You can quickly and easily connect your Google Calendar and let Google use your current availability status as an indicator for where to direct your inbound calls.

Set your working hours in your calendar and Google Voice will automatically send a caller to voicemail if they call while you're sat watching re-runs of Friends for the 8000th time. In a meeting? Direct the caller to a hunt group, where your colleagues can pick up the call.

Work from Anywhere

Deploy Google Voice straight away from anywhere worldwide. Whether you're on a mobile or tablet, laptop, or a supported desk phone, Google Voice for Business allows you to remain connected wherever you are in the world. It also contains a manageable setup of multi-level auto attendants and calling groups (aka hunt groups), so even if you aren't available you'll be able to make sure the call isn't missed.

Interested in finding out how Google Voice can help your business? Get in touch with us today.

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