Ocubis

A high end wireless network solution for high end London properties

Services

Technology

Client
OCUBIS
Location
City of London
Industry
Real Estate

OCUBIS is a dynamic property company which owns, develops and manages commercial and residential properties throughout London.

Their portfolio is truly breath-taking; ranging from the ultra modern office space over 15 floors at Canon Green in the heart of the City of London, to the palatial grandeur of the Kensington Pavilion.

As part of Ocubis’ commitment to providing high quality services for all their tenant’s needs it became increasingly apparent that the legacy Meru wireless systems in place were not up to the task of handling an ever increasing device load.

With many tenants using upwards of 4 wireless devices simultaneously drop outs and disconnections were all too common and Ocubis’ IT team were swamped with unsatisfied users and ongoing issues.

There were also increasing concerns regarding the security and segregation of multiple tenants data running within a single service.

"

From our first contact with Haptic we realised we had the right partner with the experience to provide us and our tenants with a solution that, like all good technology, just works.

"
Robyn Tailor
IT Manager

Hardware Installation and Infrastructure

Ocubis engaged Haptic to take a ‘blank canvas’ approach to the wireless network and the associated infrastructure.

Due to the congested RF environment, at one location no less than 112 SSID’s were detected, we selected a high level Ruckus access point to provide a minimum RSSI level of -60dBm throughout all areas to ensure reliability of connection. The system architecture was designed to minimise the cabling impact and to be sympathetic to the aesthetics of the various environments.

At Ocubis’ request we even provided in-elevator WiFi utilising a specialist retractable data cable solution. We developed a RADIUS authentication methodology which allowed for dynamic VLAN allocation on a per tenant basis, ensuring data segregation and improving performance.

This method allowed for multiple devices to be connected via the same user in a secure fashion without the need for constant reauthentication. We also provided a separate Guest network for visiting users to connect onto, keeping them clear of tenants own networks.

Results

Improved Security
Improved Reliability
Improved Speed

You Can Be Our Next Success Story

Call us or fill out this form for free no hassle advice.
Case Study Form
I'd Rather Call

Why people like YOU choose to work with people like US

The Haptic Touch - We have a customer-centric attitude and empathy towards the fast-paced and often hectic workloads of our clients. We’re here for you when you need us. Pushy sales pitches not included.
Demonstrable Expertise - Our reviews speak for themselves, as do our case studies. We bring all of our experience for every project to help you succeed.
We’re Vendor-Agnostic - We believe in scouring the industry for the solutions that best fit the individual needs of our clients. Along the way, we’ve built some fantastic partnerships - like these.
Percy New
Percy New
26/10/2023
I have worked with Haptic Networks for the last 2-3 years, from a google specialist, to supplier and to now a network redesign. They have been an amazing company to rely on for any queries. Massive thank you to Kenya who has been one of the best account managers I have dealt with.
Aled Roberts-Read
Aled Roberts-Read
23/10/2023
Haptic Networks delivered Oswestry School a Googe Voice Phone system. This has allowed the school to become flexible regarding telephone calls. The mobile/PC app functionality allows calls to be taken off-site while reducing the need for Desk phones on-site. Additionally, they have provided the school with a cloud-based monitoring system (securly), allowing us to conform with the DFE's online safety policies. They also supplied the school with a "Dark Web" monitoring tool free of charge. Overall an excellent company to deal with excellent sales and technical support methods to its customers.
Sam Arnup
Sam Arnup
02/10/2023
The team at Haptic are a joy to work with. They are always extremely knowledgeable, responsive and always go the extra mile for their partners. A special shout out of appreciation to Martyn - who makes it an all round pleasure to work with him and the Haptic Team.
Daniel Mabbott
Daniel Mabbott
28/09/2023
I'm not one to usually write reviews but Haptic are truly deserving of one! They're a knowledgeable, down to earth bunch who are always happy to help - no matter how big or small the issue/query may be. A big shout-out (and sorry!) goes to Kenya too - who we're constantly bothering with emails and calls!
Michael Gurney
Michael Gurney
28/09/2023
Amazing A+++ we have been working with Haptic Networks for sometime and speaking to Kerri she has always been great, very helpful, understanding and is very knowledgeable. Highly Recommended :)
Ben L
Ben L
31/08/2023
Haptic networks have assisted in my IT queries and purchases to a very high standard where they go above and beyond, I highly recommend them and their super friendly staff.
Laura Chadwick
Laura Chadwick
31/08/2023
A truly innovative , forward thinking business. Joe is an absolute pleasure to work with.
Penny Tyler
Penny Tyler
02/06/2023
Absolutely cracking IT company, services and people. They never over promise but always over deliver. It is so refreshing to feel valued as a customer and not like you are just another number. It is rare these days to always have a knowledgeable member of staff available to answer any questions rather than dealing with a bot. Thanks Haptic Networks and all the team for being exemplary!