Case Study: Moray Council

Modernising and future proofing Wired and Wireless networks for Schools across an entire Scottish County


The client

Moray Council is the Local Government for Moray in the North-East of Scotland. As well as running the Corporate network, they also look after the Educational network consisting of eight High Schools & forty six Primary Schools across the county.

They’re tech savvy and see the importance of providing pupils and teachers with a strong and secure wireless network, however, with so many schools to cater for and a hardware setup approaching obsolescence, they needed to bring in the experts.

The Issue at Hand

Moray Council utilised Juniper products to deliver wireless services to their Corporate and Education environments, however, Juniper announced that they will no longer be developing their range of wireless products.

Although It was unlikely to cause any immediate issues, it did raise concerns regarding the direction that the council should take going forward. In addition to the issues around the Juniper products, the services that they needed to provide via wireless have widened along with the reliance on the network.

With this in mind, Moray Council approached several Wireless providers to provide initial roadmap options for a modernised and future proof WiFi network to be deployed across their schools.

No mean feat given that they already had 237 Access Points across 56 sites!

How we Helped

After speaking to Moray Council and proposing various solutions it was quickly apparent that Ruckus Wireless was the best fit for the project.

We were able to provide relevant demo equipment on a trial/test basis and set up a Proof of Concept for both the Corporate and Educational networks. The results were much better than the previous Juniper solution and Moray Council decided opt for the Ruckus solution.

In fact Moray Council were so impressed with the performance that they added Ruckus into the public areas - such as Libraries and Town Halls - across the County. Haptic Networks suggested that Purple be added as an overlay for these areas as a social authentication.

This meant that Moray Council could have a full report on the users in these areas and reach out to them both with public information and marketing.

With this number of AP’s to install, Haptic Networks deployed a team of 4 engineers to Scotland for 2 weeks to assist with the cabling in each school and the installation of the Access Points.

“The products we were given as a trial out performed all others and we've been suitably impressed ever since both with Ruckus as a Vendor and Haptic Networks and their expertise”

Andy Mackenzie (Senior ICT Officer for Moray Council)

The Solution we used

Every client’s needs are different. Our engineers carefully considered the network requirements and building layout before choosing these stand out products


Ruckus ZoneFlex R500 Access Point

Ideal for: WiFi in Schools, Dense environments & high device numbers.

Ideal for high density traffic

Indoor 2x2:2 dual band 802.11ac delivers high performance and reliability at a competitive price

Mobile Traffic Friendly

Polarization Diversity with Maximal Ratio Combining (PD-MRC) creates reliable

Discreet Form Factor

Internal antenna allows for a small enclosure and low profile

Adaptive interference technology

Ruckus Access Points offer automated interference mitigation and up to 2x extended range and coverage


The benefits of Purple WiFi

Seamless Connection for Users

Users can quickly connect using social media accounts making login easy and encouraging engagement via likes and shares

In-depth user data

Dedicated portal delivers real time insights of visitor behaviour, location and devices creating real opportunities for marketing

Fully Customisable

Login screens and residual marketing can be fully customised to promote brand continuity and awareness

The Results

Using a completely redesigned network solution with the new Ruckus hardware and Purple overlay, we were able to deliver massive improvements across all aspects of the network whilst facilitating valuable user data streams back to the Council.

Haptic Networks have implemented a solid base for Moray to expand their wireless infrastructure to adapt as their requirements change for other areas of interest such as VoIP and increased usage of the BYOD network.

photo credit: stusmith_uk portknockie harbour via photopin (license)

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